This workshop is great for
everyone from the new BDC Manager to the some of the best trained
managers in the country. Everyone will have an opportunity to
share ideas, learn and take new ideas back to their dealerships.
This is an interactive meeting providing hands-on training to take
your BDC to the next level!
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Best Room Management Practices
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Role-Playing Ideas and Basic
Scripting Concepts
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Tools for Tracking Calls Accurately
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Using and comparing CRM tools
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BDC Manager Duties and
Responsibilities
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How to set more appointments that
sell
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Best advertising strategies for the
success of the BDC
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Schedule Training Sessions
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Report Management
SCHEDULE
Thursday, September 21, 2006
